Faq

  • Q: 1.Could size be customized?

    A:

    The size could be customized according to your requirement based on safety concern.

  • Q: Can you print my logo on the products

    A:

    Yes, we can print your logo on product. And you need to send us the file in AI format.

  • Q: Can you design one specially?

    A:

    Yes, send us details and a sketch or a picture of your requirements and we will quote you our best price.

  • Q: What included in products?

    A:

    It is included inflatable games, blower, kit bag(including the same colors material, glue)

  • Q: What kind of guarantee you give?

    A:

    Our inflatable games can be used more than 3 years. If it is damaged, you can use the glue and material to repair it. Because it is too long distance to ship goods back, we will send a kit bag for every inflatable products.

  • Q: Your blowers meet CE/UL requirements?

    A:

    Our blowers have passed the certificate of CE,UL.

  • Q: Mini quantity?

    A:

    1 piece.

  • Q: How do I order?

    A:

    Write email to info@ohoinflatables.com for asking invoice for confirming the order.

  • Q: How do I pay?

    A:

    Please transmit (T/T) the payment from your bank to our company bank account.

  • Q: How do you start the order?

    A:

    We will start your order after receiving the down payment which is 50% of total payment. When order finished, we will email you the digital photo for your confirmation. We will send the goods to you after receiving the balance payment.If the order is urgent, you’d better pay 100% in advance.

  • Q: Producing time?

    A:

    Our regular producing time for 1pcs inflatable games is 7-15 working days.However, it can be +/- depending on the design and the dimensions.

  • Q: Shipping?

    A:

    Can be delivery by air or by sea. The approximate transit time by air is 5 business days maximum and by sea 15-30 days. The shipping costs may be about USD200.00 for 1pcs of games. If you order more, the shipping cost for 1pcs will be lower than USD200.00. Shipping cost is different for different seaport.

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