All of our sales will be provide with overall product knowledge training before they contact with the customer. Whenever a new product is produced, all the staff has to learn about it.
And once we see the inquiry, we will reply the customer correct information about our products. According to the record of the platform, our response rate is up to 96% in 6 hours.
We have 2 designers in the designing department. Both of them have years of experience in the inflatable industry. For each product, they’ll make the design drawing for conformation before we start production.
For large projects like inflatable water park, we even make the whole design with all the products in it. So that customers can see the overall effect in advance.
After the production is finished, we will inflate and set up the product, and see if there are quality problems. Meanwhile, we’ll send the pictures and videos to our customers.
Only after we both confirm that there is no problem, we’ll deliver the goods.
In below cases, the workers are installing and checking the details.
For giant products, we even move them to a large playground. And take aerial photos by a drone.
Below picture is taken by a drone